Door supervisors Level 2-( £150 per person)

The qualification is based on the SIA specification for core competency training for Door Supervisors, which covers the necessary understanding and skills required by individuals who work to provide a more secure leisure environment. Holders of Level 2 Certificate for Door supervisors can use the same certificate to work as security guards.

Qualification Structure

The CAP TRAINING Level 2 Certificate for Door Supervisors will be awarded to learners who successfully complete the learning outcomes and assessments for the following mandatory units:

• Unit 1: Roles and responsibilities of door supervisors
  
• Unit 2: Conflict management for door supervisors

Assessment

Assessment objectives

The assessments enable learners to demonstrate their knowledge and understanding of:

• the role of door supervisors in the leisure and security industries
  
• applying the law to the role of a door supervisor
  
• the day-to-day activities of door supervisors
  
• health and safety responsibilities within the role of door supervisors
  
• basic communication skills
  
• the requirements for customer care
  
• situations leading to conflict

Assessment methods

Each unit is assessed by a separate multiple choice test which is externally set and marked by CAP TRAINING.

Unit 1 is comprised of 30 questions to be answered within 1 hour and Unit 2 is 24 questions also to be answered within 1 hour. The pass mark for each unit is 70%

Assessment and Grading Criteria

Each unit is achieved by meeting the assessment criteria outlined in the unit specification. All of the assessment criteria must be met for the units offered; high achievement in one unit cannot compensate for failure to achieve all the assessment criteria for the other unit.The CAP TRAINING certificate is awarded to learners who pass the 2 mandatory units. There are no further categories of pass; the certificate is not graded.

EXAM REQUIREMENTS

You will need to produce  ID and Proof of address documents before seating for the exam. Copies are sent to the Examining body (EDI). These are same documents that SIA  will use for issuance of the license/badge.